Shipping policy
Shipping Policy
We currently ship physical products to Latvia, countries within Europe, and the United States.
Shipping methods
Orders are shipped using a suitable postal, parcel, courier, or specialized delivery service depending on the destination, size, weight, and nature of the item.
The shipping method may vary depending on the product. Larger or fragile items, including original paintings, may require specialized packaging and delivery services.
Shipping costs
Shipping costs are calculated based on the destination, package size, weight, and selected delivery method.
The applicable shipping cost will be displayed during checkout before you complete your purchase.
Shipping costs may vary significantly depending on the size and weight of the item. Larger and fragile items, including original paintings, may require higher shipping costs.
Processing and delivery times
Orders are normally processed within 1–3 business days after payment is received.
Estimated delivery times are:
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Latvia: approximately 5–10 business days
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Europe: approximately 5–10 business days
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United States and other international destinations: delivery may take longer depending on the destination and local delivery services.
Please note that delivery times are estimates and may be affected by postal or courier delays, customs procedures, public holidays, or circumstances outside our control.
International orders and customs
For orders shipped internationally, the recipient may be responsible for any customs duties, import taxes, or other charges imposed by the destination country.
Tracking
Where tracking is available, tracking information will be provided to the customer after the order has been shipped.
Delivery issues
If your order has not arrived within the expected delivery period, please contact us at aleskere.julija@gmail.com and provide your order number so we can assist you.
For questions about shipping, please contact us at aleskere.julija@gmail.com.